Firstly, the positive reviews on this platform for ASOS are staff members having to do this as part of their daily tasks. ASOS was once a great shopping experience but in the past 5 years has deteriorated. So much so their Chief Executive Darrell Mercier who has been with ASOS for over 5 years has resigned. The operational service is extremely poor. I agree with the unsatisfied customers, the clothing is ok but the customer service is terrible. ASOS, shame on you. It is a case of too much too soon in terms of expansion. Any there other business coming up on your coat tail, so ASOS Watch out, and tighten up your ship.