Avoid Asos at all costs.
25 % of customers have a terrible 1 star experience.
I am one of those.
My first time using asos and half of my items were missing from the order.
I contacted them and they said I would receive a refund.
Then they block my account .
I them again and they unblocked my account and said I would receive a refund and they apologised.
Then they blocked my account again and said I won't be receiving a refund and they told me to ask my bank to so something about it.
I've lost £250 worth of products.
This is a breach of my consumer rights but they don't care.
ASOS seems to think that because they are a big company they can do what they want to the ordinary people struggling to get by.
Very dissatisfied.
I will very contacting consumer rights and citizens advice.
I do not believe that the way this company does business is fair or honest.