I ordered a tracksuit. Only received the jacket, the pants were missing. I had to return the jacket, get a refund and order again. I returned the jacket, but never got my money back. They are scammers and thieves. They use this trick a lot as i have heard. I have shown them the return receipt i got from DHL and the email they sent me, but both were not enough evidence for asos… so they got the item and my money. Thieves, nothing more, nothing less.