If I could give it less (a lot less) I would After having ordered a jacket to my sons in Australia I was informed the EXPRESS delivery would be 8 days!! I contacted them via chat to cancel jacket and was informed they cannot do this..... Meanwhile... she advises me that I could order another one and have it by next evening! Ok so I order second jacket-- I'm in Australia!!! Does it arrive ? No it's going to my home address in the uk.i have just come off the chat and been told there's nothing we can do. I could not make her understand I could not have ordered it on uk time as we are a day ahead! It just does not work for me!!! They have over $400 of my money tied up and I still don't have a jacket for the weekend..... that will arrive here next week!! Service is appalling and I would never suggest to anyone to buy from them WHERE HAS THE OLD ASOS GONE ???