Great website generally but UX could improve in areas. Unfortunately their comms needs to be reviewed as recently I paid for next day delivery but their delivery partner decided to change the date, which triggered an email and message informing me that I had requested it...2 phone calls later I had wangled my delivery charge refund but still waited 3 extra days for my order. Amazon have not once put in me in that position and customer experience has always been 10/10!
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