I placed a order for 4 items, 2 items was missing. I called up and after 25 minutes waiting on the phone, I was told that my items will be sent to me on Monday. I waited in all of Monday and nothing showed. I called back (again a further 25 minutes on the phone waiting) a lady answered, put me on hold or so she thought.. and started having a joke with another colleague. The lady soon realised I was on the line still and cut me off the call. I called back again (another 21 minutes waiting) only to be told my order was not going to arrive for a few more days and the information i received was incorrect. I was told I couldn't speak to a manager as my complaint was not a good enough reason. Absolute JOKE! DO NOT ORDER FROM HERE. Staff are RUDE (not all, but this particular one was), Information given to customers is a load of waffles and completely incorrect, and clothes ordered doesnt even arrive!!! SHAME ON YOU ASOS.. a very unhappy and strongly dissatisfied customer.