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Anonymous
Ordered next day delivery on Thursday at 2pm for Friday to click and collect. Shoes ordered didn’t arrive on Friday and I had to call them on Saturday to query where they were. They said they were still in a depot and the depot had closed for the weekend. I had my sons Christening on the Sunday and had no shoes for this. Spoke to someone on the Saturday who also said he would do a full refund. Still waiting on this refund and had no email communication. Really poor service, won’t be ordering next day delivery again or from ASOS!
6 years ago
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Asos has a 3.0 average rating from 2,130 reviews