Ordered 28th due on 31st for £620 worth of clothing. Didn't arrive 31st then 1st came and only a feq items arrived. Raised the issue that I wanted to speak to manager and that takes a week. Similarly to the below reviews they keep robbing you off 'wait 24h, wait 48h' etc etc. Then spoke to someone called Andrew over the phone who had me on mute for ages while I was telling him the problem and was consistently patronising and rude. No joke. I kid you not the absolute worst customer service agent I've been out through. Customer service here is awful. Go to revolve clothing they're the new asos. Way better service. I'm still waiting for managers to speak to me and tell me what the hell is going on. And they refuse to take complaints. I have a bit feeling that asos may be going under or something and they can't fulfil orders.