I am no that kind of person who its usually leaving reviews, especially the bad ones. Today I experienced the worst customer service since i am dealing with online services. On the 2.05.2019 i had returned a parcel to Asos and on the 04.05.2019 they receive it (no update from them) so i decide to contact them on their live chat and i was told that my parcel has not arrived yet , when I told the lady that i have a POD she told me " we have thousands of returns processed" fair enough, i am working in the same field and i know the pain of being busy, but from that to tell me that you don't have it yet its a long way.