ASOS uses Hermes for delivery and they are a complete joke. I paid for the premium next day delivery service but once again, I am still waiting on my parcel. Customer service is a joke - apparently I have to wait until 2nd July before I can cancel my order and claim a refund. They were quick to debit my account though. This company used to be good and reliable but has been in decline for the last 12 months at least. It all boils down to their delivery provision and they really don’t care. I won’t be placing any more orders with them Other sites supply the same brands.