My clothes where never delivered by dpd as I wasn’t in. Even though dpd said they had returned the item they kept telling me to wait until 14 days. I had to do all the leg work. No one bothered to call and check with dpd. I ended up getting a tracking number from dpd which I email ASOS that’s how I got my refund. When you speak to a customer service advisor online, they just become inactive for a very long time. Time wasters.
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