ASOS has such a bad customer service that I can't give them even a star . They definitely deserve less negative rating from my side. I was checking for my returns on their chat box but they were responding after 15 minutes . I pinged her twice or thrice just to remind her that I am waiting for her reply. Also when I asked her query she gave me only specific response and did not make efforts to clarify my queries .I asked her if she could divert me to specific person who can clarify my queries but she jut ended chat . I wish I could attach screenshot of our chat here. \rfeally upset with their service . I do not want to buy from ASOS now only because of their customer service.