Ordered trousers in my size. Unfortunately I removed the tags before trying them on. They were far too small- the manufacturer must have a strange size guide. Asos customer support were unable to offer me anything, even the slightest discount on a larger pair as a gesture of goodwill.
Look, I know this was my fault, but the trousers were expensive (£50). Would it kill them to treat customers like human beings and go beyond what is expected of them? I’d have been happy with 10% off a larger size, which is what they give students anyway. The problem with big corporations like this is that greed trumps everything else. Not buying from asos again for this reason.