Shopped with asos for years always loved it until recently I returned 3 dresses and 12 days later they claim they haven't been recieved but they day prior I was told they received it 3 days after returning, now theres no parcel and I have to wait yet again for a response, forwarded proof of return still not bothered, the customer service is the poorest I've ever experienced and I'm still waiting for a refund of over £80