I ordered something from ASOS on the 5/11 it was supposed to arrive on the 9/11 it didn’t arrive because the item got damaged in the delivery and was sent back. I ordered the same items on the 13/11 was supposed to arrive on the 16/11 it still didn’t arrive and when I asked on their chat hey just said yes we are having problems delivering your parcel. It will arrive on the 26/11. ARE YOU F** KIDDING ME !!! It’s a card and birthday gift that I need to give tomorrow. They have the shittiest customer service and the are not reliable.