I will never use Asos again.
They canceled my black Friday order without telling me anything. I discovered it days later because I wanted to track my package and I contacted them by chat. The customer service just replied that “it can happen”. No excuse, no goodwill gesture, no nothing. Now of course all the item that I ordered on the Black Friday (gift for my family by the way) are out of stock or at a much more expensive price... SUCH A SHAME
Don’t trust them, they have NO customer service at all, so if they do something wrong, too bad for you!
SHAME SHAME SHAME