You need to cancel your contract with Hermes!!!!!. Not 1, not 2, not 3, but FIVE attempts to deliver to address over the course of 3 weeks. Did the online chat as there is nobody to actually speak to. Useless!. Still not managed to find my address despite providing instructions. No option to change the delivery address. Total joke of a service!. I will never use Asos again after this.....ps, my parcel has still not been delivered!!!
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