I ordered three separate orders all over $75 to Canada to receive free shipping only to be informed by my local post office that Asos put a Collect on Delivery (COD) amount that must be paid before I can receive my parcel! I spoke with a representative from the post office who informed me that these are NOT custom/border fees, they are NOT shipping courier fees, but they are fees specified by the SENDER (asos). When the post office collects the COD funds from the recipient, they submit them to the SENDER (asos) by cheque or electronic fund transfer. Don't waste your hard earned money on these scammers!!! They're customer service is impossible to get a hold of and when they do respond they act like it must be a customs fee and offer no help or assistance with the matter. They actually told me that I should have done my research before shopping. I kindly responded that there was nowhere on the site that indicated such ridiculous high fees or of course I would have never ordered once let alone 3 times!!!!!