The customer service is great, but the shipping takes about 14 to 20 days to Saudi Arabia, which is ok I guess, if you think about the customs formal procedures & the holidays... plus, Corona virus these days. I like the diversity of the goods, like if I wanted something from a known brand that says "I'm expensive", or if I wanted something simple for my daily use with a fair price I would find both on ASOS. So there's something to buy for everyone! I bought one dress once & it turned out to be out of stock (even though I paid for it using my Apple Pay), so they sent me an apology letter to my email & I received my money back the next day!!! How fast & cool is that 😍 I respect that kind of attitude.