For the people who say all of the bad reviews are fake, must have not dealt with what everyone else has. I have dealt with the same issues as everyone. The customer service is horrible! Not only do they get back to you extremely late, they don’t answer what you asked. They have robot responses that send paragraphs back that don’t even make sense to what you’re asking. If you want to order from ASOS, I hope they don’t mess up on your order or jack up the delivery otherwise you have to deal with another mess.