After about 20 emails back and forth for a refund I have still not received it. I am so tired of responding to the same question to confirm my order details and my name that it is obvious that I’m not getting my refund. No phone number to call to speak about the issue that was a mistake on their behalf. They used to be great but recently the quality of the goods is poor if ASOS own and as I said I have still not received my refund .