I ordered an outdoor motorcycle cover from Autodoc, but it turned out they had used the wrong product image on their website. As a result, I ended up receiving an indoor cover instead of one designed for outdoor use. What followed was an exchange of about a dozen emails to arrange the return, involving a long and tedious return process, along with a whole series of completely useless questions (e.g., "Please provide the VIN of your motorcycle," "What is the transmission type?" "What type of fuel does your motorcycle use?" "What is the engine power?" etc.). And I’m not even mentioning the fact that they insisted it was the correct product... To top it all off, they are now asking me to cover the return shipping costs, even though I would never have ordered this product if they had used the correct photo in the first place. I have never experienced such a long and frustrating return process in my life. Avoid at all costs.