I am in exactly the same boat as all of you below. I’m awaiting a refund from items sent back in July. I am seriously at my wits end with this, every time I ask for a manager I get given the delightful Chantel who does not answer my questions just repeats herself when she eventually replies. Klarna have paid 2/3s of my payment already. Any idea where we can refer this to to get some money back?
4 years ago
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