Name: AX Paris
Address: Unit 3, Trafalgar Business Park, Broughton Lane, Manchester
Rating: 1.18

“Awful awful company. No phone number they only communicate via email. £4.50 postage on everything, they add on £1.99 protection fee to every order without permission. Returns only allowed within 14 days from date of purchase being received. If sent back outside this time you inky get a gift card instead of refund and also pay an £8 late fee. Returns are charagble via their portal at a fee of £6.95 or your chosen courier at a standard charge plus £3.95 processing fee. Please please avoid. Their clothes do not fit appropriately either. I reat.hope they go bust soon as treat their customer terribly.”

Helpful Report

Posted 6 days ago

“Can the victims get their money back? Yes. If you have been the victim of an unregulated binary options scam or any scam at all then you are 100% eligible according to the law to recover what was stolen from you. With the right approach and evidence of the fraud you were a victim of, you can recover back your Bitcoin. Those behind the binary options scam want to sell the idea that what happened to you was an ‘unfortunate investment’ when in reality what happened to you was theft via an elaborate scheme. If you are a victim like I was or know a family member or friend who is a victim of binary options fraud, you should speak to a financial fraud recovery expert – it is not too late to recover your money. You can contact her via Email: charlotte scotte 24 @ gmail.com WhatsApp: +1---(504)---249----9337 ”

Helpful Report

Posted 1 week ago

“Honestly feels like a scam website. Keep telling me to refer to uk returns policy but there isn’t a uk returns policy anywhere for me to read. It automatically goes to the EU website. Have asked multiple times to speak to someone else and the customer service person has been exceptionally rude. Ended up losing a substantial amount of money on fees. Don’t normally write bad reviews but this has been one of my worse experiences in modern day shopping. Do yourself a favour and stay far away. I’ll be reporting this company for fraudulent claims.”

Helpful Report

Posted 2 weeks ago

“Some of the clothes I order, I didn’t like. I was offered a gift card to avoid losing money for the returned items. However, the gift card issued didn’t even last a year, when gift cards usually have 2 years of expiry date. Just avoid them at all costs.”

Helpful Report

Posted 3 weeks ago

“My advise is to stay clear of this company, their return policy is disgusting 🤮 They do not accept returns after 14 days but are happy to accept the same items as donation, how dare they even mention the word donation. The same way they are happy to accept donation for unworn items is the same way they would accept the same items for exchange and returns and charge the customer for shipping cost . First time I bought from them and last time A no stay is what I would give if this was an option”

Helpful Report

Posted 1 month ago

“If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance. You can contact her via Email: charlottescotte24@"gmail ,com WhatsApp: +1---(504)---249----9337”

Helpful Report

Posted 1 month ago

“If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance. You can contact her via Email: charlottescotte24@"gmail ,com WhatsApp: +1---(504)---249----9337”

Helpful Report

Posted 1 month ago

“I naively believed they were the good guys and would bring me money, but they had other ideas and intended to drain me completely. Simply because I wanted to withdraw, they continued taking from me, and it got worse until I could take it no longer. I had to look for help, and I was able to contact recoveryhacker101[at]gmail[dot]com on Google, who made sure the business reimbursed me without requiring me to go through attorneys or hackers.”

Helpful Report

Posted 2 months ago

“NEVER ORDER FROM AX PARIS. I ordered on two different occasions looking for a wedding outfit. 2/3 items needed to be returned but as they have different order numbers I have had to pay £6.95 X2 to return, I spoke to post office directly and they only charge £3.95 for this and this also covers any loss or damages. So next time I won’t be using your returns portal I will be using post office directly. NOT THAT I WILL BE USING YOU AGAIN!!! Just by returning two items I have lost out on £14! NEVER AGAIN!”

Helpful Report

Posted 2 months ago

“NEVER ORDER FROM AX PARIS. I ordered on two different occasions looking for a wedding outfit. 2/3 items needed to be returned but as they have different order numbers I have had to pay £6.95 X2 to return, I spoke to post office directly and they only charge £3.95 for this and this also covers any loss or damages. So next time I won’t be using your returns portal I will be using post office directly. NOT THAT I WILL BE USING YOU AGAIN!!! Just by returning two items I have lost out on £14! NEVER AGAIN!”

Helpful Report

Posted 2 months ago

“I watched an interview on the much anticipated ifsmarket investment and i made the initial deposit, minimal investment of $257,000 USDT. Following that, I received a constant stream of calls from this broker, who attempted to get me to spend more money in the next and subsequent rounds in order to double my profits. Ultimately, I invested USDT $444,000 in all before entirely losing interest in him. He stopped answering my calls and emails when I insisted on withdrawing my investment after six months. I attempted to contact everyone and ask for assistance in order to get my money back, but I was unable. I want to express my sincere gratitude to the entire staff at theresachin recovery group for their readiness to assist me in getting my money back. even though my case didn't meet their minimal standards. Thanks to theresachin 1 2 1 2 (at) g m a i l . c o m, call/whatsapp + 1 2 3 4 3 0 0 1 5 4 4. I can now rest easy knowing that these con artists will start to hear a hissing sound that becomes louder every day.”

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Posted 3 months ago

“Dress didn't fit very awkward to try on due to security ribbon,got charged to be delivered and £5.95 to return which is deducted from the price of the dress and now waiting for a refund( can take up to 15 days) Its a joke of a company and won't be using in future or recommend it to friends and family. Shame on you”

Helpful Report

Posted 3 months ago

“If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08”

Helpful Report

Posted 5 months ago

“If I could give zero stars I would. Ordered a play suit, arrived & was flimsy material & completely see through, when I tried to send back the link for the return label wouldn’t open, I contacted their “customer service” & was told I’d have to pay for return myself. It was €8.50 to post back, then they charged me €8 customs”

Helpful Report

Posted 6 months ago

“Avoid! I probably don’t even need to write this review to help others as the previous reviews are pretty bad! How embarrassing for this company… I’ve been a loyal customer for over 10 years and because I was a few days over the returns policy, they will not give me my money back (£200) How bad is that? Terrible customer service. I wouldn’t recommended them at all.”

Helpful Report

Posted 6 months ago

“This company are robbing us. Placed an order to be deducted a high price for returning plus delivery cost even with student discount. For the high prices they charge, returns should be included. Plenty other online stores to choose from. Avoid.”

Helpful Report

Posted 7 months ago

“The dresses were two of the nicer ones I bought to try for a wedding, and the delivery was really fast - but when I went to return them I was charged £6.00 for delivery. Pity that'll it'll stop me trying them in future.”

Helpful Report

Posted 7 months ago

“Wish I had read the terrible reviews before ordering! How this company is still trading I have no idea and trading standards should be involved! I ordered two coats, which were unsuitable so I sent them both back for a refund. Delivery charge and ‘protect your order’ fee (still have no idea what this is!) was paid as part of purchase. Discount applied at time of checkout. They have refunded me and are saying I have £13.95 outstanding to pay (I paid via Klarna). So they have only partially refunded me and have taken not only the return postage off my refund (which I understand), but also charged me an extra £8 for what I still have no idea! Tried to reach out to them via email, got one reply and then when I asked for a breakdown of my charges surprise surprise I’ve heard nothing from them! Currently under dispute with Klarna as I’m not paying for charges I shouldn’t have to pay for! Avoid at all costs!”

Helpful Report

Posted 7 months ago

“The reviews have put me off ordering.”

Helpful Report

Posted 7 months ago

“The dresses I ordered didnt fit me well, nor was the quality great so I returned them. I was refunded just short of £10 less than what i paid. I queried this and received an email stating 'We do not offer free delivery or free returns. Outbound Delivery £3.95. Return £5.95'. Even if they have this written somewhere in small print on their website, its alot of money.”

Helpful Report

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AX Paris Reviews