AX Paris Reviews

Name: AX Paris
Address: Unit 3, Trafalgar Business Park, Broughton Lane, Manchester
Rating: 1.17

1.2 Rating 284 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 284 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

Write Your review

Tell us how AX Paris made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AX Paris 1 star review on 16th April 2024

Anonymous

AX Paris 1 star review on 5th October 2022

Kelly

AX Paris 1 star review on 25th April 2022

Carly

AX Paris 1 star review on 4th February 2022

Karen Bates

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I regularly order from ASOS, misguided etc so I’m aware of the quality of less expensive fashion but this is such poor quality, the colours, materials, shaping of the items. I opened the bag and wow I’ve never seen such poor quality all in one bag. The colours were awful, the material was cheap and the fit was shocking. Thanks but no thanks”

Helpful Report

Posted 1 year ago

“Ordered 2 dresses which were both nice but sent one back which cost 60EUR, I paid 9EUR for return at post office (as they don't have free returns) and was refunded 52EUR instead of 60EUR. When I queried this, they advised that as it was a part of a free deliver promotion (the order was 128EUR in fairness!) that they then deduct the delivery fee from the return for Europe (I'm in ROI) so I think that is really unfair on international customers when I had already paid to return the item so it cost me 17EUR to send it back in the end so I won't be in a hurry to order from them again when the likes of Boohoo can offer you free returns and very small delivery fee!”

Helpful Report

Posted 1 year ago

“Read the POOR reviews before ordering from AXParis! Thankfully I only ordered one top which when arrived looked different to the picture! Was too big so returned it. I didn’t realise I had to pay to return the top, thinking it would be 2nd class but got charged £5.16. I won’t be ordering from this firm again.”

Helpful Report

Posted 2 years ago

“Terrible returns policy. You end up out of pockets as you pay for shipping and returns. Sizing is not true to fit so wouldn’t recommend”

Helpful Report

Posted 2 years ago

“You get charged £3.50 for postage. I returned item and was charged over £7 for this. How is that fair? Won't be ordering from here again.”

Helpful Report

Posted 2 years ago

“I have used AX Paris once and i won't be using it again. I bought a dress to go on holiday, the material was quite see through so i sent it back. I got an e-mail around 5 days later saying they had received my return and here is your gift voucher. I e-mailed back to say i don't want a gift voucher i want my money back, lots of e-mails from me to their customer services with no response. I have checked their returns policy online and this is what is says: I definitely will not be buying from this company again "If you are not completely satisfied with your purchase, simply return the item/s to us in their original condition with the labels attached within 14 days of receipt. We will then issue a full refund. Any orders returned after the 14th day will be issued with a voucher upon receipt of the return for the item cost to spend on the web site. Any returned Sale items will also be refunded via a credit voucher to spend on the website. Shoes can only be returned if they have not been worn on a hard surface. Shoes must be returned in their boxes. Jewellery are non-returnable items. Swimwear can only be returned if the hygiene seal is in place and has not been broken. Sets of two-part items, such as bikinis or suit sets of any kind must be returned as a complete set.”

Helpful Report

Posted 4 years ago

“Una buena serie era Stargate Atlantis y sus plcieulas Stargate era una buena serie y plcieula si la encontrais me la volveria a ver entera cada dia que me preguntan doy parte de esta web a la gente que quiere ver pelis y no sabe donde verlas por que quitaron megavideo, estais haciendo un gran aporte a los demas.”

Helpful Report

Posted 10 years ago

AX Paris is rated 1.2 based on 284 reviews