Ordered a dress that took 7 days to arrive, leaving almost no time within their 16-day return window. Tried to exchange for a different size but was refused, even after offering to reorder straight away. Rigid policy, poor customer service, and no flexibility—even for first-time buyers with genuine reasons. Now paying for alterations myself. Would not recommend shopping here.
1 month ago
AX Paris has a
1.2
average rating
from
317
reviews
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