I ordered a dress from AX Paris at £19.99 + Postage cost of £4.95. The dress itself looked cheap and wasn't something I wanted to keep so I returned the item accepting that I would have to pay for postage again but when it come to my refund I was given back £16.04 out of £24.94! - they had charged me postage PLUS VAT that I never paid in the first place so they are taking VAT off people and then when questioning this their response was that we can claim it back through 'Our Countries Tax System' absolute joke of company, will not be using again. Be warned that when you return your item you will be charged VAT meaning you pay VAT on absolutely nothing in the end because you have nothing to show for it.