Non-existent customer service. I returned my items on 5th August and they were delivered on 8th August. I was asked to wait 15 working days for my refund. I did. But despite 3 chase emails I have heard nothing. I have even resorted to messaging them on Messenger and Instagram and again heard nothing. At this extremely financial difficult time for their customers where is AX Paris’ accountability for processing refunds and responding to customer queries. Absolutely shocking customer service and I WILL NOT be using them again!!
2 years ago
AX Paris has a
1.2
average rating
from
314
reviews
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