Ordered a photo blanket as a group gift for a friend permanently leaving the country. Requested delivery before Christmas 2021 (submitted order before the deadline on 12th December and also paid the additional urgent delivery fee). It is currently 2nd of January and there is still no sign of the blanket, and we may end up having to re-post the gift once they've departed! Terrible management of customer expectations. Do not promise delivery date if you cannot deliver.
3 years ago
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