Lucy ‘livid’ Henderson
NOT HAPPY!!! I ordered £51 worth of products in their 20% off skincare sale on spends over £50. I stocked the basket, entered the code, and it took me straight to PayPal. Payment was far too quick, one/two clicks, didn’t offer a basket review. Then the payment went through FULL PRICE without the discount. Contacted the customer service team through email 5 minutes after the purchase went through (only after 5 minutes because the customer service access was so difficult). Asked for a refund- was told they don’t do refunds after a certain window of time, i would have to wait for delivery then refund it. Got tracked 3 day delivery, yet this is the 3rd day and expected delivery didn’t happen (with Hermes, between 4 and 6pm) because apparently the drivers didn’t know where my house was. Absolutely livid would rather eat turd than use this website again #cultbeautyftw
4 years ago
Read Beauty Bay Reviews
Beauty Bay has a 2.1 average rating from 386 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial