NOT HAPPY!!! I ordered £51 worth of products in their 20% off skincare sale on spends over £50. I stocked the basket, entered the code, and it took me straight to PayPal. Payment was far too quick, one/two clicks, didn’t offer a basket review. Then the payment went through FULL PRICE without the discount. Contacted the customer service team through email 5 minutes after the purchase went through (only after 5 minutes because the customer service access was so difficult). Asked for a refund- was told they don’t do refunds after a certain window of time, i would have to wait for delivery then refund it. Got tracked 3 day delivery, yet this is the 3rd day and expected delivery didn’t happen (with Hermes, between 4 and 6pm) because apparently the drivers didn’t know where my house was. Absolutely livid would rather eat turd than use this website again #cultbeautyftw