I made a purchase on April 3rd and on April 7th I received an email saying that the order had been dispatched. Since then the status on my account is the same. I have lost count of how many messages I sent through the site and I have had no response. This is the worst internet shopping experience I've ever had. I'm tired of receiving the same automatic message. I understand that the world is going through a delicate moment because of the pandemic, but a serious company must at least give some kind of information to its consumers. I want to warn everyone I know that Beauty Bay is not a reliable site. I need an answer about my purchase.