My whole experience with Beer52 has been great. Deliveries have always been on time, value for money is good, perks and offers have been great and customer service is exactly what it should be; friendly, helpful, understanding and most importantly accepting. There was no up-selling or hard sell from Douglas when I eventually cancelled my subscription that you would usually find elsewhere. I need to point out that I only cancelled as I'm not really a beer man, lager is my tipple and the 8 boxes I had from the guys couldn't change that, as good as they were.