Matt was friendly and helpful. Persuaded me to stay one more month for a 50% reduction in subscription fee. After that though I will leave. The beer is good on the whole but the selection includes sweet beers flavoured with something I don't want in a beer i.e. black forest gateau. Pricewise It works out about £5 a pint, which is fine in a pub. I don't know if it's fine at home, especially when you can buy a bottle of Lagavulin 16 for £50 that will last you a couple of months (if you're not an alcoholic) and is truly special. Also I don't like the fact that I have to ring up to cancel my subscription. They have very friendly customer service so beware! You may never leave!