Moneysaving Expert - last week , highlighted the “one-off box for £20” -16 different beers for £20. Stating that £56 worth , for just -£20. Now…. I don’t drink, but you know I thought might be cool to have for gifts or visitors etc…. Anyway… ordered on Weds, last week , paid in full the £20, via card. Created account (no subs , one-off box) Received confirmation e mail , with details of “nymphs in warehouse”, an attempt at joviality, bordering on too vague and overly “chummy”, just not clear or professional for an order confirmation, I felt ? No further despatch detail or update by the weekend … and I read the considerable negative details about them Online, hence - I e mailed asking for order to be cancelled . Clear & simple…. Received a further somewhat bemusing further e mail reply, asking me to hold on a further 72 hours & if no update, THEN they will start an investigation…. Eh, What ??? Seriously…. What part of cancel order & refund, please - was complicated or should be ignored. I then called the Edinburgh number , option 1 - subscriptions, - zero help & somewhat rude… Option 2 - Customer Service (Call centre in Philippines) Obviously an Edinburgh based company is unaware that here in Scotland, we do actually have people capable of answering the phone 🧐 Option 2 - resolved the issue & cancelled & refunded Would never recommend & feel that Moneysaving expert /Money supermarket would be wiser not recommending or promoting…. STEER CLEAR 🤨