I am writing to provide a detailed feedback regarding an extremely distressing experience with Beer52. It is with absolute certainty that I assert the company's operations to be fraudulent. Despite having cancelled my subscriptions a significant amount of time ago as they do not provide the subscription cancellation on their website, an unauthorised deduction of £27 was unlawfully withdrawn from my bank account early this morning. Immediately, I took swift action by emailing the company to request the cancellation of the subscription once again, fully aware that their telephone lines are operational between 9 am and 6 pm. Within a few hours of the unauthorised deduction, I made contact with the company to demand a refund. To my profound disappointment, the staff member named ANTHONY informed me that I had previously agreed to their terms and conditions, which unequivocally prohibit cancellations within 24 hours of payment and explicitly state that refunds will not be issued once the payment has been processed. Furthermore, I was informed that the company does not accept returns from customers unless the received items are demonstrably faulty. It is of paramount importance to highlight that the delivery of the wines I had ordered is still pending, with no dispatch having taken place thus far. However, despite this fact, the company conveyed to me that they are unable to communicate with the warehouse to halt the dispatch. Additionally, I no longer reside at the address provided for delivery. Astonishingly, I was further advised that it is entirely my responsibility to resolve this matter, with the company claiming sole responsibility to send the wine, even if I am unable to receive the delivery. These circumstances overwhelmingly indicate that the company's primary objective is the pursuit of financial gain, while disregarding their obligation to provide satisfactory customer service. It is abundantly clear that the company fails to provide a comprehensive return policy and has neglected to establish a well-defined cancellation policy. I find this situation both profoundly frustrating and an egregious waste of my valuable time. It appears that the company derives satisfaction from illicitly extracting £27 from unsuspecting customers, arrogantly perceiving such actions as a triumph.