Not sure whether these people are dishonest or merely incompetent. Ordered a box on 2 December. It's now 31 December, and have had no beer. It takes about 40 minutes on hold to get through to them on the phone. I've phoned four times to ask about my delivery, and they provide a variety of excuses and promises - most recently that my beer would 'definitely' be delivered on 23 or 24 December. I'll phone them one last time if/when their office reopens after the holidays ('we're currently closed until December 27' - it's the 31st you muppets) to try to get my money bank, but will then report them to my bank as fraudsters. They don't read your emails.