Very disappointing that they make you call up to cancel the subscription. Obviously a ploy to try and keep people on. Sadly lost my job and had to return to Aus so wasn't really on my mind to call up and cancel. I called up immediately when I saw the next payment on my credit card, had to be on hold for 10 mins calling from Australia then was told they couldn't cancel the order that had just gone through as it already left the warehouse. My first order took a long time to get to me so I highly doubt that. Overall great concept but disappointing customer service.