Really great beer, great box, but the unsubscribe process is unnecessarily painful. They have a "Cancel your subscription" button on the website, but it just gives you a phone number which you have to call and then sit on hold for 10 minutes. I think there's a lot of services that I have cancelled and reinitiated over the years such as Netflix, where I've cancelled simply because I've felt poor, but then resubscribed later, and I think making me have to call them to cancel means I probably won't ever go back to them. If they change this process though, I would update this review and... who knows.