Total scumbag business tactics. Any service that requires you to cancel via phone is making it actively hostile to do so. I was furloughed so wanted to cancel my subuscription, low and behold you have to call them - apparently buttons that order things are easy, ones to cancel are not. Called them and got played an automated message informing me that they were too busy to reply. Accessed my online account, and as if by magic there is a button that allows you to defer you subscription a month, but not cancel it. Cute. A month has passed and I've now received an email to say that my next case is on it's way. My fault for not cancelling I've had other things to worry about lately. Of course if I could have cancelled by subscription via the site I would not be writing this review, but hey their scumbag tactics have netted a payment from me this month. I am sure I'm not alone. Not impressed.