Ordered a bed on the 13th of August. As part of a deal I picked where they come and put your bed together for you, I paid for bed, mattress and headboard as well as this service. The original date of delivery was the 7th of October so a couple of days before I cleared out my room and had old bed dismantled. On the 6th of October at about 6:30pm, got an email from customer service stating the bed was delayed until 2nd of November. Because of Covid I was understanding but sent an email expressing my disappointment at the late notification. Since then I have gotten two more emails confirming the 02.11.2020 as by delivery date with no news about if they shall out my bed together. Today I received an update that the delivery has been pushed to the 04.11.2020 making it a month of me sleeping in the floor. Tried to call them at 4:35pm when I got email only for them to say their call centres are closed despite 9 to 5 opening. Now terrified I'll spend Christmas sleeping in the floor and would not recommending from this company
4 years ago
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