I ordered a bed frame and mattress. When it arrived it had a stain on the mattress. It then took me a week to be able to speak to someone who was rude an unhelpful. She wanted me to go and strip the whole bed and take another photo after already sending several. I explained I was unwell and couldn't do this. She was dismissive. You don't expect to pay £500 for a mattress and it turns up stained
2 years ago
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