I purchased a divan bed and mattress from Bensons in November 2017. By February 2020, there was a hole in the mattress and base, and the mattress sagged in the middle. I’ve tried contacting them but their customer service is appalling. All they say is I need to pay for an independent inspector that will side with them anyway (based on thousands of reviews!), which I am refusing to do! I have sent photos and been left on hold for hours in total. I am now having to sleep on the floor as the bed is so unsafe! Avoid at all costs!!
4 years ago
Bensons For Beds has a
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