Purchased a latex authopedic mattress from bensons, within about 4 months it was completely uneven and full of bumps, after a lot of discussion with bensons they excepted the mattress was faulty and would replace it, I explained I did not want the same mattress and even offered to pay the difference on another mattress, bensons refused to entertain this and insist I have the same mattress, I have found the whole experience very poor and would never use bensons again, very poor customer service, quiet happy to take your money but refuse point blank to help
4 years ago
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