Login
Start Free Trial Are you a business? Click Here
Anonymous
Bought a divan , mattress and headboard that supposedly came with a 5 year warranty . When I went to claim on the divan I was told it wasn’t under warranty as 12 months had passed and it had been bought separately even though I had 2 invoices and order numbers to show it had been bought and paid for at the same time . Why it was on 2 invoices I’m not sure but it was all bought as a complete package . After 5 or 6 back and forth emails I eventually got one acknowledging it was under warranty but I would have to pay for an engineer to inspect it. When I replied asking why I was paying when it’s under warranty I received another email saying that I wasn’t under warranty . I just gave up at that point . I’ll get a bed elsewhere
4 years ago
Read Bensons For Beds Reviews
Bensons For Beds has a 1.2 average rating from 1,775 reviews