If I could leave a Zero rating I would. Cannot believe the lack of customer service provided by Bensons for Beds. Ordered a mattress to find out on the delivery day it hadn't been loaded and only found this out because I called. No-one had the decency to let me know! Replacement came and it's defective. Had it a week with numerous emails but again, no-one wants to talk or take responsibility. Damn disgrace of a company! Now holding again to try and resolve this once and for all. My advice, DO NOT BUY FROM BENSONS FOR BEDS as they have no concern for their customers. Take the money quick enough though! Bloody Cowboys.