After seeing our super king mattress we bought it for £1485 paid in full was told it would be delivered to 28th April 2022 so from the time we bought it that was 7 weeks to wait we received a text from them to say it would be between 7am to 1pm when the day arrived for our mattress to be delivered we were away so I asked a neighbour to come in to let them in at 10am that day the driver called me to say had anyone been in touch with me I said no why he explained they didn't load our mattress on the lorry at their Leicester depot and someone was calling me I was not happy at all so called the store where we bought it they couldn't do anything so called customer service I was 110 in line so requested a call back 2 hours someone called me said sorry and will contact their Leicester deport to see next available delivery and I would get it by text and £100 compensation when it is delivered I got the text it won't be delivered now until 7th June 2022 I an not holding my breath on that either absolutely shocking so that is nearly 3 months for our mattress keep away from Bensons for beds shocking company and I will not buy again from them
3 years ago
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