Ordered and paid for a full divan set 16th January, told 7 weeks lead time. The day before delivery was due, I received a text saying there were delays - new date was today 6th May - 17 weeks lead time, got a text last night to say there was further delays due to 'operational issues' and next available date is 13th June - that's 21 weeks lead time for a bed that is manufactured in the UK according to the website. I've emailed customer service, the CEO and COO - no response so cancelling the order - if I could give zero stars rating, I would!
3 years ago
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