Ordered new mattress March 20th. Got a delivery date for 27th April. Had text messages confirming order the weed and one day before. Then on the day nothing happened and I had to phone to see what was happening with it. They said it’s not in stock! Unbelievable! They then said 31st May. The day came, same thing confirmation day before. Phoned in the morning. ‘No sorry. Not in stock’ . Then took 1 hour 35minutes to get through to customer service for a refund. They convinced me to give it another go. Now waiting for June 20th. Definitely will be requesting a refund when it doesn’t happen. Pretty sure it won’t. It seems to be there policy to leave it till the last minute to disappoint people. Just mean! I’ve got a bad back and I need my new mattress. Big companies think there so big they can treat people very poorly. They should be better regulated and fined with as many bad reviews as bensons for beds have got. It is so diapointing.?just a mean trick to play