Obsoletely shocking customer service. They do not respond to email nor do they answer the telephone. You get placed in a queue behind 91, 84 or 72 other complaints off customers. We have an issue with a mattress, due to the sales rep filling out the paperwork incorrectly we are are unable to obtain a replacement mattress they say we need a base headboard and mattress as it was a set. THIS WAS NOT THE CASE. each item was chosen individually to co-ordinate our décor and requirements. AVOID AT ALL COST
3 years ago
Bensons For Beds has a
1.2
average rating
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