I bought 5 wardrobes costing over 3.5k, initially the sales representative at the store got the wrong colour. I noticed and pointed out which delayed the delivery. Probuild there contractor for home delivery came, I was told can not build the wardrobes as the floor is not level. Probuild built one of the 5 wardrobes? If the floor is not level why build 1? I was told to build a 2" x 2" plinth, which I did costing me further £300. Today Probuild has come and built the wardrobes and did not finish of the side and top frame of the wardrobe because the plinth is to big. I told them that I was advised by a member of the team to build a 2 x 2 plinth. Very rude guy. Spoke to customer service team was told can't do any thing. Came in store un Huddersfield and was told not our problem very rude and unhelpful staff. Never buy anything from them. Happy to take your money but customer service is zero. Untrained and unprofessional staff Avoid at all cost.
2 years ago
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